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Updates to the EU Associates Operating Agreement Effective February 1, 2017

February 1, 2017 Version

4. Programme Requirements

By participating in the Programme, you agree that you will comply with the Associates Programme Participation Requirements and all pages, schedules, policies, guidelines, specifications, user manuals, and supporting materials that we make available to you, and other documents and materials referenced in this Operating Agreement (collectively, “Operational Documentation”).

You will provide us with any information that we request to verify your compliance with this Operating Agreement or any Operational Documentation. In addition to any other rights or remedies available to us, we may terminate this Operating Agreement for Cause if we determine that you or other persons that we determine are affiliated with you or acting in concert with you (whether with respect to any existing or previously terminated Associates account):

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Replaces equivalent provisions from

October 1, 2016 Version

4. Programme Requirements

By participating in the Programme, you agree that you will comply with the Associates Programme Participation Requirements and all pages, schedules, policies, guidelines, specifications, user manuals, and supporting materials that we make available to you, and other documents and materials referenced in this Operating Agreement (collectively, “Operational Documentation”).

You will provide us with any information that we request to verify your compliance with this Operating Agreement or any Operational Documentation. In addition to any other rights or remedies available to us, we may terminate this Operating Agreement, withhold (and you agree you are not eligible for) any advertising fees payable to you under this Operating Agreement, or both, if we determine that you or other persons that we determine are affiliated with you or acting in concert with you (whether with respect to any existing or previously terminated Associates account):

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February 1, 2017 Version

5. Responsibility for Your Site

You will be solely responsible for your site, including its development, operation, and maintenance and all materials that appear on or within it. For example, you will be solely responsible for:

• the technical operation of your site and all related equipment;

• displaying Special Links and Content on your site in compliance with this Operating Agreement, the Operational Documentation, all applicable laws and any agreement between you and any other person or entity (including any restrictions or requirements placed on you by any person or entity that hosts your site);

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Replaces equivalent provisions from

October 1, 2016 Version

5. Responsibility for Your Site

You will be solely responsible for your site, including its development, operation, and maintenance and all materials that appear on or within it. For example, you will be solely responsible for:

• the technical operation of your site and all related equipment;

• displaying Special Links and Content on your site in compliance with this Operating Agreement, the Operational Documentation and any agreement between you and any other person or entity (including any restrictions or requirements placed on you by any person or entity that hosts your site);

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February 1, 2017 Version

8. Advertising Fee Payment

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(c) Payment by Amazon Gift Certificate. If you select payment by Amazon gift certificate, we will send you a gift certificate in the amount of the advertising fees you earn, redeemable on the Amazon Site from which you earned the applicable advertising fees, but we may accrue and withhold advertising fees until the total amount due to you for Qualifying Purchases occurring on the Amazon UK Site is at least £25 or €25 for Qualifying Purchases occurring on each of the Amazon DE Site, the Amazon FR Site, the Amazon IT Site or the Amazon ES Site. All Amazon gift certificates will be subject to our then-current standard gift certificate terms and conditions.

If at any time there has been no substantial activity on your account for at least 3 years, then we will have the right, upon seven (7) days’ written notice, to close your inactive account and terminate this Operating Agreement. We may deduct or withhold any taxes that we may be legally obligated to deduct or withhold from any amounts payable to you under this Operating Agreement.

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Replaces equivalent provisions from

October 1, 2016 Version

8. Advertising Fee Payment

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(c) Payment by Amazon Gift Certificate. If you select payment by Amazon gift certificate, we will send you a gift certificate in the amount of the advertising fees you earn, redeemable on the Amazon Site from which you earned the applicable advertising fees, but we may accrue and withhold advertising fees until the total amount due to you for Qualifying Purchases occurring on the Amazon UK Site is at least £25 or €25 for Qualifying Purchases occurring on each of the Amazon DE Site, the Amazon FR Site, the Amazon IT Site or the Amazon ES Site. All Amazon gift certificates will be subject to our then-current standard gift certificate terms and conditions.

If at any time there has been no substantial activity on your account for at least 3 years, then we will have the right, upon seven (7) days’ written notice, to (i) close your inactive account and terminate this Operating Agreement and (ii) withhold the accrued advertising fees for your inactive account, up to a maximum closure withholding of £10 if your advertising fees were earned from Qualifying Purchases occurring on the Amazon UK Site or €10 if your advertising fees were earned from Qualifying Purchases occurring on each of the Amazon DE Site, the Amazon FR Site, the Amazon IT Site or the Amazon ES Site. We may deduct or withhold any taxes that we may be legally obligated to deduct or withhold from any amounts payable to you under this Operating Agreement.

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February 1, 2017 Version

14. Term and Termination

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In addition, we may terminate this Operating Agreement immediately at any time upon written notice to you for Cause. “Cause” means any of the following: (a) you are in material breach of this Operating Agreement or you are in minor breach of this Operating Agreement but you do not remedy it within 7 days; (b) we believe that we may face potential claims or liability in connection with your participation in the Programme; (c) we believe that our brand or reputation may be tarnished by you or in connection with your participation in the Programme; (d) we believe that we are or may become subject to tax collection requirements in connection with this Operating Agreement or the activities performed by either party under this Operating Agreement; (e) we have previously terminated this Operating Agreement with respect to you or other persons that we determine are affiliated with you or acting in concert with you for any reason, or (f) we have terminated the Programme as we generally make it available to participants. For the avoidance of doubt and without limitation for purposes of the foregoing subsection (a) any violation of Section 3, 4, 5, 10, 11 or 13 will be deemed a material breach of this Operating Agreement.

Upon any termination of this Operating Agreement, (a) we may withhold accrued unpaid advertising fees for a reasonable period of time following termination to ensure that the correct amount is paid (e.g. to account for any cancellations or returns), and (b) any and all licences you have the benefit of with respect to Content will automatically terminate and you will immediately stop using the Content and Amazon Marks and promptly remove from your site and delete or otherwise destroy all links to the Amazon Site, all Amazon Marks, all other Content, and any other materials provided or made available by or on behalf of us to you under this Operating Agreement or otherwise in connection with the Programme. Furthermore, upon any termination of this Operating Agreement for Cause, Amazon may permanently withhold accrued unpaid advertising fees that remain due under this Operating Agreement at the time of termination without further notice and without prejudice of any right of Amazon to recover damages in excess of this amount. Upon any termination of this Operating Agreement, all licences, rights and obligations of the parties will be extinguished, except that the rights and obligations of the parties under Sections 5, 9, 10, 11 (second paragraph), 12, 13, 14, 16, 17, 18, 19, and 20will survive the termination of this Operating Agreement. Subject to the provisions of this Section 14, termination of this Operating Agreement will not affect the accrued rights, remedies, obligations or liabilities of the parties existing at termination.

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Replaces equivalent provisions from

October 1, 2016 Version

14. Term and Termination

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In addition, we may terminate this Operating Agreement immediately at any time upon written notice to you for Cause. “Cause” means any of the following: (a) you are in material breach of this Operating Agreement or you are in minor breach of this Operating Agreement but you do not remedy it within 7 days; (b) we believe that we may face potential claims or liability in connection with your participation in the Programme; (c) we believe that our brand or reputation may be tarnished by you or in connection with your participation in the Programme; (d) we believe that we are or may become subject to tax collection requirements in connection with this Operating Agreement or the activities performed by either party under this Operating Agreement; or (e) we have terminated the Programme as we generally make it available to participants. For the avoidance of doubt and without limitation for purposes of the foregoing subsection (a) any violation of Section 3, 4, 5, 10, 11 or 13 will be deemed a material breach of this Operating Agreement.

Upon any termination of this Operating Agreement, any and all licences you have the benefit of with respect to Content will automatically terminate and you will immediately stop using the Content and Amazon Marks and promptly remove from your site and delete or otherwise destroy all links to the Amazon Site, all Amazon Marks, all other Content, and any other materials provided or made available by or on behalf of us to you under this Operating Agreement or otherwise in connection with the Programme. We may withhold accrued unpaid advertising fees for a reasonable period of time following termination to ensure that the correct amount is paid (e.g., to account for any cancellations or returns). Upon any termination of this Operating Agreement, all licences, rights and obligations of the parties will be extinguished, except that the rights and obligations of the parties under Sections 5, 9, 10, 11 (second paragraph), 12, 13, 14, 16, 17, 18, 19, and 20, together with any accrued but unpaid payment obligations of us under this Operating Agreement, will survive the termination of this Operating Agreement. Termination of this Operating Agreement will not affect the accrued rights, remedies, obligations or liabilities of the parties existing at termination.

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February 1, 2017 Version

EU Associates Programme Advertising Fee Schedule

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During each calendar month, you may earn advertising fees for Qualifying Purchases (see Section 7 of the Operating Agreement). Most advertising fees are calculated as a percentage of Qualifying Revenues based on the tables below and are subject to the limitations described in the “Limitations on Advertising Fee Rates for Certain Products” section below. We also may offer advertising fees in the form of special offers as described in the “Special Offers and Promotions” section below. “Qualifying Revenues” mean amounts we receive from customers’ Qualifying Purchases, excluding shipping, handling, and gift-wrapping fees, taxes (including sales tax and VAT), and service charges, and less any rebates, credit card processing fees, returns, and bad debt.

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Replaces equivalent provisions from

October 1, 2016 Version

EU Associates Programme Advertising Fee Schedule

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During each calendar month, you may earn advertising fees for Qualifying Purchases (see Section 7 of the Operating Agreement). Most advertising fees are calculated as a percentage of Qualifying Revenues based on the tables below and are subject to the limitations described in the “Limitations on Advertising Fee Rates for Certain Products” section below. We also may offer advertising fees in the form of bounties or other special offers as described in the “Special Offers and Promotions” section below. “Qualifying Revenues” mean amounts we receive from customers’ Qualifying Purchases, excluding shipping, handling, and gift-wrapping fees, taxes (including sales tax and VAT), and service charges, and less any rebates, credit card processing fees, returns, and bad debt.

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February 1, 2017 Version

EU Associates Programme Linking Requirements

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General Requirements Applicable to All Links. Links may be created by you or made available to you by us. If we inform you that your site does not qualify to use certain types of links, you agree to cease displaying those types of links on your site. You are solely responsible for the content, style, and placement of each link that you place on your site and for ensuring that Special Links (whether created by you or made available to you by us) include the appropriate formatting necessary for us to properly track referrals of customers from your site. For example, you must include your Associates ID or “tag” (appearing as XXXXX-21, or such other format as we may designate) as a parameter in the URL of each link you place on your site to the Amazon Sites. In addition, you must not use a link shortening service in a manner that makes it unclear that you are linking to an Amazon Site.

Links promoting a particular Product must connect directly to the detail page for that Product on the Amazon Sites.

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Replaces equivalent provisions from

October 1, 2016 Version

EU Associates Programme Linking Requirements

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General Requirements Applicable to All Links. Links may be created by you or made available to you by us. If we inform you that your site does not qualify to use certain types of links, you agree to cease displaying those types of links on your site. You are solely responsible for the content, style, and placement of each link that you place on your site and for ensuring that Special Links (whether created by you or made available to you by us) include the appropriate formatting necessary for us to properly track referrals of customers from your site. For example, you must include your Associates ID or “tag” (appearing as XXXXX-21, or such other format as we may designate) as a parameter in the URL of each link you place on your site to the Amazon Sites. In addition, you must not use a link shortening service in a manner that makes it unclear that you are linking to an Amazon Site. Upon your request but subject to our approval, we may issue you additional “sub-tag” Associate IDs that permit you to monitor and optimize the performance of your Special Links by including different sub-tags in the URLs of different Special Links. Under no circumstances may you associate any sub-tag with a specific end user of your site (e.g., you may not dynamically assign sub-tags to users as they arrive on your site for purposes of monitoring such users’ behaviour).

Links promoting a particular Product must connect directly to detail page for that Product on the Amazon Sites.

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February 1, 2017 Version

Requirements Applicable to Specific Link Types We Make Available to You.

(1) Links that Dynamically Generate Products: Certain types of links that we may make available to you dynamically generate particular Products to display based on a contextual analysis of the page on which they appear. If you implement mechanisms that prevent us from crawling or otherwise monitoring your site, you agree that these types of links may not function properly and we will not be responsible for any such malfunction.

(2) MP3 Clips Widget Link: You may place links on your site that allow you to display or publicly perform certain streamed music Content. You will use and display such Content in accordance with the requirements of this Operating Agreement. In addition, this streamed music Content may only be displayed or publicly performed via the applicable MP3 Clips Widget Link, and may not be otherwise copied, distributed, performed or sold in any manner or for any purpose whatsoever. You may not use the widget to create a comparison page or to advertise any other party’s MP3 or music retail offering.

EU Associates Programme Participation Requirements

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Replaces equivalent provisions from

October 1, 2016 Version

Requirements Applicable to Specific Link Types We Make Available to You.

(1) Links that Dynamically Generate Products: Certain types of links that we may make available to you dynamically generate particular Products to display based on a contextual analysis of the page on which they appear. If you implement mechanisms that prevent us from crawling or otherwise monitoring your site, you agree that these types of links may not function properly and we will not be responsible for any such malfunction.

(2) aStore by Amazon Link: You may include on your site special Product detail and browse pages that are generated through your use of the “aStore by Amazon” tool and that are hosted by us. You may not use an aStore by Amazon as a stand-alone website or direct users to an aStore by Amazon by means other than a graphical or hypertext link on your site or by embedding the aStore by Amazon Link within your site.

(3) MP3 Clips Widget Link: You may place links on your site that allow you to display or publicly perform certain streamed music Content. You will use and display such Content in accordance with the requirements of this Operating Agreement. In addition, this streamed music Content may only be displayed or publicly performed via the applicable MP3 Clips Widget Link, and may not be otherwise copied, distributed, performed or sold in any manner or for any purpose whatsoever. You may not use the widget to create a comparison page or to advertise any other party’s MP3 or music retail offering.

EU Associates Programme Participation Requirements

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February 1, 2017 Version

EU Associates Programme Participation Requirements

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27. You will not artificially generate clicks or impressions on your site or create Sessions on the Amazon Site, whether by way of a robot or software program or otherwise.

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Replaces equivalent provisions from

October 1, 2016 Version

EU Associates Programme Participation Requirements

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27. You will not artificially generate clicks or impressions on your site or create Sessions on the Amazon Site, whether by way of a robot or software program or otherwise, which we may determine if you have a conversion rate (which is defined as the percentage of clicks on a Special Link from your site in any given calendar month which results in the purchase of a Product) of less than one percent (1.0%).

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